What kind of other service does Sandei provide?
We also offer services to remove, renovate, repair and reinstall all of our products. Instead, we are also able to provide similar service for other brands that costumers have. Please contact us [...]
How long is the production lead time? And how long in advance the order has to be submitted?
It depends on the volume and types of products. Please contact us for more details at : Phone : 6221 45874000 fax : 6221 45874084 email : sandimas@sandei.co.id
How is the overseas delivery procedure?
Unfortunately, we do not handle any of overseas delivery services. The delivery, measuring and installation have to be managed by customers.
How is the procedure of measuring, delivery and installation?
Since it is closely related to the responsibility before and after production, we do the measurement and installation in one package, they cannot be separated. If the measuring is done by [...]
What does the warranty cover? And how long is it?
We provide two years warranty which covers any defect of materials that caused by the production. However any defect that caused by the civil work, buildings and improper operation are not included.